Tuesday 21 December 2010

Network upgrade - evening of Tuesday 21st December

Hi All,

As part of our continued growth, we will be making further upgrades to our network this evening to improve fault tolerance.

These changes will be made between 00:00 and 01:00 on the 22nd December 2010.

If there are any issues in making these updates, then we will revert back to our previous settings.

Monday 13 December 2010

ADSL Web Surfing Issues - Update

Hi All,

We are aware of a few network issues across the UK internet as a whole.

This has amounted to issues with people accessing some websites.

We have currently put a work around in place so this affects our customers as little as possible.

We will review the situation in the morning and revert the changes once we know things have settled down correctly.

Friday 10 December 2010

A few short network outages during this week - Update

Hi,

During this week, we have suffered around 4 short outages of between 2 and 6 minutes each.

We would first like to apologise for any issues this may have caused our customers. We are not entirely sure what may have caused these problems. We have failed one of our firewalls over and cleared any debug information it was carrying.

For the last 2 days the network has remained stable and we will continue to monitor the changes we have made.