Network issues resolved again!

Dear all,

We have now stabilised the network and it has been running well for the last few hours.

We are continuing to analyse the events of today and a full response will come over the next few days.

We thank you again for your patience and do apologise for the inconvenience this has caused.

Continued network issues

We are currently aware of continuing problems that we are working to resolve.

As soon as more information is available we will update you.

We apologise again for the inconvenience this is causing.

Network Issues - Resolved

Dear all,

We have now identified the network issue that we experienced earlier. The network is now stable and service is running correctly.

We would like to apologise for the outage but have we been able to identify the network segment the problem occurred on and have put steps in place to protect against it happening again.

Thank you again for your patience.

Network Issues Update

There is a network problem which our network team is investigating now.

Your service will be intermittent over the next 30 mins while our network team resolves the problem.

We'll provide you further updates from our network team shortly.

Apologies for the inconvenience caused.

Network issues

Dear all,

We are currently experiencing some network issues across our network.

This could be affecting Internet access for broadband users as well as problems for people with services located with us.

We are currently working on this issue and service should be restored shortly.

Thank you for your patience.