Current ADSL issues

Hi,

We have had a number of customers noticing issues specifically with upload speeds.

We have identified where we believe the issue is and are currently working on a solution.

We are hoping to have restored service within the next few minutes.

Thank you for your patience.

All ADSL issues fixed

Hi,

Just to confirm that we have found the issue that has caused this outage and all circuits are now working.

Please do reboot your router if you can't get online. If this does not correct the issue for you, please do call our support line on 0161 615 1275.

Paul

Further ADSL issues

Hi,

After fixing the first issue we have now found a further which is stopping the customers router log in to the network.

We are currently working on this and will update you shortly.

Thank you again for your patience.

Paul

Current broadband issues

Update - just as I finished writing this the issue was fixed. You may need to reboot your router.


Hi All,

We currently have an issue in our London datacentre that is stopping the correct routing of our broadband connections.

We do have an engineer on site that is working on this and we hope to have it fixed very shortly.

Thank you for your patience.

Paul