Friday 11 March 2011

FTP Issues resolved from ADSL Connections

Dear All,

As some of you will be aware, if you have have broadband and combined hosting with us, you may have experienced problems uploading via FTP to our hosting servers.

Maintenance carried out last night was able to correct this issue and FTP access should now be enabled again.

Thank you for your patience.

Paul

Thursday 10 March 2011

2 Minute ADSL outage - Today around 4pm

Dear All,

Today close to 4pm, we were alerted to a brief issue where we dropped connectivity on part of our network in London. This lasted for a very short period of time (1 - 2 minutes) and only affected a small number of our broadband customer base.

A majority of routers reconnected immediately without any assistance. If you are still having an issue, please turn off your router for 10 minutes and then power back on. This should clear any stale sessions.

If you do still experience issues, please do call our support team on 0161 615 1275

Paul