So Mail server being blacklisted

We are currently aware that our So Mail Server is on a blacklist due to spam, we have found the culprits within the network and have blocked them.

Unfortunately we now have to wait to be released from other mailservers.

We apologise for the inconvenience this has caused and are pushing to get released.

Regards

The So support team.

Email Issues - Fixed

Dear All,

We have now located the issue with our email system.

The portion of the setup that handles the file sharing for the SAN (the place where we store all the emails) had failed. This equipment has now been reset and email is flowing correctly.

Thank you for your patience while we resolved this matter.

Mail Issues

Dear All,

At around 7.30 this morning the connection that the mailservers use to store their data broke resulting in the loss of our email service.

We are currently investigating the issue and will restore service as swiftly as we can.

Thank you for your patience and an update will follow shortly.