Hi,
At around 11.55am today, one of our suppliers seemingly lost a connection to the BT network. This took all of our broadband (ADSL) lines offline.
Sessions should be now trying to reconnect to the second site. With a number of thousand trying to reconnect, the process will take around 30 minutes.
If you do not have connectivity after this time, please do power down your router for 10 minutes and then restart it. This should clear the session and allow you to get back online.
Thank you for your patience while we fix this issue.
Paul
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