Hi,
At around 9am this morning on part of our core network we stopped receiving some new ADSL sessions. This would be if you had rebooted your router, or tried to connect a fresh, but only seems to be affecting around 5% of our customers
This issue has now been identified as a problem on one of our upstream providers equipment and as such out of our control. We are currently awaiting a fix, which should be very shortly at which point a router reboot may be required to get you back online.
We will post a news update once we have more information and know that the problem has been fixed.
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