DNS Issues - Fixed

Hi All,

Well, that was a day and a half! I know that you all felt it and I really appreciate your support and patience while we corrected the issue.

As many of you know, we use a main hosting domain of gohost.it This domain was due for renewal on the 16th of February. The domain is registered through one of the largest domain registrars - OpenSRS/Tucows.

Although the renewal request was processed, OpenSRS suffered a coding issue that meant the request was not passed to the correct registry in Italy. We had been told they were working on a solution, but there would be 10 days grace even if the domain expired.

At 6.34am this morning the domain expired and was not renewed. 3 hours later services were lost to anything on our network that made use of that domain. We immediately contacted OpenSRS who tried many different options to get their coding to work.

Around 4.17pm they were able to make an attempt that kicked all systems back in to action and DNS started to work again.

Everything is looking to be coming back to normal now, but we are continuing to monitor the situation.

I hope this gives a full update of the issue from today.

All I can do is apologise, for this issue that was caused by circumstances outside of our control.

Paul