Dear All,
Thank you for your patience.
We have been able to track the routing problem, that was affecting a number of our customers, down to an issue between 2 of our core routers.
We have now been able to correct this issue which seems to have been a legacy configuration from a number of years ago, conflicting with resent updates.
It should not have been necessary to reboot your ADSL router to gain internet access, but please do feel free to contact us if you are still having problems - support@sointernet.com or 0161 615 1275
Paul
Wednesday, 13 April 2011
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