Saturday, 20 August 2011

Isolated broadband outage 4.10 - 4.50pm

Dear All,

Between 4.10pm and 4.50pm our ADSL network experienced an isolated outage that affected around 10% of users.

This issue was traced to a faulty cable connected to one of our routers.

Onsite engineers working with the network team quickly corrected the problem.

Thank you for your patience.

If you are still unable to connect and have rebooted your router then please do contact our support team.



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