Well what can I say but a very big thank you to our customers for their patience and understanding.
By lunchtime today we were able to track down the customer who had their email address compromised. We were then able to remove the hundred of thousands of spam emails this compromise had caused which meant that email was able to move smoothly again.
The software vendors then looked at our spam filter cluster to check all was correct and made a couple of changes to improve performance and this is now coping well.
The final issue was corrected at 17.58 when we located a rogue LDAP installation which was causing some people to not be able to log in to their email accounts.
So all should now be well with the world. Please do let us know if you continue to have any issues.
Paul
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