Monday, 8 February 2010

ADSL outage update 19:54

Hi,

One of our upstream providers continues to have network issues. We saw all the connections come back up around 6.30 but have again just dropped.

We continue to monitor the situation and will update again shortly.

Thank you for your continued patience while this matter is resolved.

Paul


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4 comments:

  1. Alistair8 February 2010 at 21:20

    Hi Paul. We're all up again, but have you got any news on the cause of the problem? Is it likely to happen again today/tomorrow? Thanks, Al

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  2. So Internet8 February 2010 at 21:23

    We are just awaiting a full update from our supplier. There is no reason this should happen again, but we will certainly post an update when we have it.

    ReplyDelete
  3. Alistair9 February 2010 at 13:25

    My guess this is BT Wholesale thats the cause of the problem? Do you guys offer an alternative upstream provider on any of your packages?

    ReplyDelete
  4. So Internet9 February 2010 at 13:34

    We can provide on non BT equipment in some areas. Please give sales a call on 01562 829 800 and we will see if we can help further.

    ReplyDelete

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